Privacy Policy
Last updated: July 28, 2026
At Kavan The Brand ("Kavan," "we," "our," "us"), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the details you share with us.
Information We Collect
When You Place an Order
- Name, email address, and phone number
- Shipping address
- Items ordered (name, size, colour, quantity)
- Payment method and transaction reference
We do not store card details — payments are processed securely by Paystack.
When You Subscribe to Our Newsletter
- Email address
- Name (optional)
Automatically via Cookies & Tracking
- Device type and browser
- Pages visited and actions taken
- Meta (Facebook) Pixel for ad performance
How We Use Your Information
- Order Processing & Delivery: To fulfill, pack, and ship your order and send you confirmation and updates.
- Customer Communication: To respond to inquiries submitted via our contact form or WhatsApp.
- Newsletter: To send style updates and offers to subscribers. You can unsubscribe at any time.
- Ad Performance: Meta Pixel data helps us understand how our ads perform. No personal details are sold.
Sharing Your Information
We do not sell your personal data to third parties.
We share only what is necessary with trusted partners to fulfil your order:
- Paystack — to process payments securely
- Shipping carriers (e.g. DHL, GIG, GUO) — to deliver your order
- Meta — aggregated pixel data for ad performance only
Data Security
Order and subscriber data is stored securely. Payment processing is handled entirely by Paystack — we never see or store your card details.
No method of transmission over the internet is 100% secure, but we take reasonable measures to protect your information.
Your Rights
You can request access to, correction of, or deletion of your personal data at any time by contacting us.
Cookies
We use cookies to keep your cart active and to run the Meta Pixel, which helps us measure the effectiveness of our advertising. We do not use cookies to track you across other websites for personal profiling.
You can disable cookies in your browser settings. This may affect cart functionality.
Policy Updates
We may update this policy from time to time to reflect changes in how we operate. The date at the top of this page will always show when it was last revised.
Continued use of our site after updates means you accept the revised policy.